FAQs

FAQs

MARDI GRAS MAMBO

Where can I find a map of the course?

The course is on our website: runmambo.com.  The course will also be located in the 2019 Race Guide.  The race guide will be emailed race week.

Do you limit the number of runners in each race?

At this time there is no cap for this race.

Will you have pacers?

There will be no pacers for this race. There will be self seeding at the start corrals. 

Can I have cell phones, friends, strollers, dogs on the course?

We encourage you to invite friends and family to cheer you on along the course, but they are only allowed to run with you if they are registered runners. Per USA Track & Field rules, elements that could impede the safety of runners, such as bikes, strollers and pets on the course, are not allowed. The safety of our runners is our number one priority. By signing or clicking ’I Accept’ on any Mardi Gras Mambo registration race waiver, you are agreeing to abide by the Rules of Competition.

Can I wear headphones?

Participants will be able to use listening devices during the running of the race but they do so at their own risk. Runner safety is, and will continue to be, the priority for all of our events. To ensure a safe and enjoyable race for everyone, we ask that you please be mindful of the other participants and race personnel.

You MUST be aware of your surroundings at all times and this includes being able to hear any verbal warnings/instructions from police/course officials or the sound of any vehicles and other participants on the course. The abuse of portable headphone devices can result in disqualification. Abuse refers to being so distracted that you become a hazard to yourself, your fellow participants, spectators, course marshals, finish line officials, medical personnel, other race officials, police personnel or vehicle traffic.

Your cooperation is greatly appreciated. We must constantly consider the safety of all our participants, volunteers and spectators and review this rule as well as others in order to ensure the continued safety of our participants.

Can I switch races?

Yes, you may switch between the 10k and 15k races.  Transfers will not be allowed between January 1, 2019 and February 16, 2019.  Fees will apply for any race distance increase.  All transfers must be completed online using GetMeRegistered.com. 

What if I lose something the day of the race?

Lost & Found is located at Gear Check near Packet Pick Up on Saturday. After race day, please contact info@runmambo.com to claim items.  Clothing items left in the start areas and along the course are immediately donated to charity and are not kept in Lost & Found.

Registration

When does registration open?

Registration opens for the 2019 event on October 1, 2018.  Click here for the 2019 Registration Page.

I am injured, pregnant, have a family emergency or unexpectedly out of town, can I get a refund?

Entry fees are non-refundable and entries are non-transferable. This means once you have registered, you will not receive a refund if you cannot participate, and you may not give or sell your number to anyone else. Being caught doing so can result in a ban from future events.  Exceptions will be made if you are on active military duty and you get deployed. You can send us a copy of your orders, and we will refund your entry fee.

Can I defer my entry to Next Year?

Yes, you may defer your entry to the next year for a fee.  To transfer from the 10k to the 15k is $30.  To transfer from the 15k to the 10k is $15.  Deferrals are NOT offered after December 31st, 2018. Please visit our registration page to purchase a deferral.

Can I give/sell my number to another runner?

Entries are non-transferable. This is for the safety of the runner as well as necessary to satisfy insurance requirements of the event. If a runner collapses or is otherwise injured during the race and is running as someone else, we would not have emergency information available for them. This could result in further injury. In addition this would be unfair to all of the people who tried to get in legitimately and could not. 

Why haven’t I received an email confirmation?

Check your spam filter. That is usually the problem. Please make sure that the domains @runmambo.com and @getmeregistered.com are on your “allowed senders” list so that your spam filter will not block your confirmation email or any other important notifications.  You can click here to confirm your registration.

How can I see if I’m registered?

Please email info@runmambo.com to check your registration status. 

Where does my registration fee go?

Your registration fee helps to pay for the necessary permits, venue rentals, equipment, vehicles, infrastructure, staffing, insurance, police, awards, SWAG, supplies, bibs, medals, shirts, and chip timing to produce all race-related events.  Portions of every registration fee is directed to Louisiana Runs and other charity partners throughout the year.

Prizes & Awards

Will I receive a medal if I place in my age group?

In addition to finisher medals awarded for each finisher in each race, there will be specific overall, masters, grand masters, and age group awards for all races except the Kids Race. 

The top three finishers for the 10k and 15k will receive awards in the following categories:

• Overall Male and Female

• Masters (40+) male and female

• Grand Masters (50+) male and female

• Age groups, male and female

All Races

16-19, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70-74, and 75+

Packet Pick-up

When is packet pick-up?

Packet pick-up will be on Friday, February 15. 

Race day packet pick-up will be from 7:00 a.m. to 8:30 a.m.

Please remember to bring your ID and confirmation email with you. Race day packet pick-up will be available. 

What do I need to bring with me to pick up my packet?

Every participant in the race and kids race will receive a confirmation email the week of the race.  Please bring either that email or your original confirmation email and your photo ID to the Expo to pick up your packet. Don’t forget to add @runmambo.com and @getmeregistered.com to your approved senders list so that you do not miss this important email in your spam filter.

Can I authorize another person to pick up my race packet?

If you are unable to get your packet, a friend can pick up your packet with a copy of your photo ID or a copy of your registration confirmation.  Digital copies (your cell phone screen) are allowed.  Your friend will sign a form stating your race packet was picked up and then be directed to the proper pick up area. Please remember they can only do this at Packet Pick Up.

Chip Timing

Do I need to purchase a timing chip?

No, we will be using disposable chips that are part of your bib.

How do I make sure I have the right chip?

Your chip number will coincide with your bib number and will be attached to your bib.

Official time – gun time or chip time?

Per USA Track & Field rules, your official time is from the starting mats until you cross the finish timing mats. Chip time or net time is provided as a service to you, and is accepted by many races, including the Boston Marathon, as a qualifying time.  Only the top two male/female finishers of each race will be judged on gun time to determine the winner.

Where do I send my chip if I still have it after the race?

This is a single-use chip and is good for this event only. The chip will NOT be collected in the finish area. You may keep the chip as a souvenir or deposit it in trash bins in the finish area.

Gear Check

Is there a place to drop bags at the start line?

Yes, Gear Check will be located near the packet pick-up tent. 

What happens to my bag if I forget to claim it after the race?

Gear Check closes at 8:15 a.m. on race day and all bags must be picked up before that time. Mardi Gras Mambo is not responsible for gear bags not picked up by 11:00 a.m., however, remaining bags will be brought to the office.  Please contact info@runmambo.com to claim your bag.  After one week, anything remaining is discarded or donated to charity.

Parking

Where should I park on Race Day?

Street parking in downtown Baton Rouge is limited.  Nearby garage parking will be located one block north of the North Boulevard Town Square at the corner of Third Street and Convention. Additional garage parking is also available at the River Center parking garages on St. Louis Street, about two block south of the North Boulevard Town Square.  Information on downtown garages are here.

Start & Finish

Where does the race start and finish?

The race will start and finish on North Boulevard, near the North Boulevard Town Square. 

Will there be corrals?

There will be no corrals. It will be a self-seeded race. 

How do I get my finisher items after the race?

Finisher medals will be given out shortly after official finishers cross the finish line.

Where can I meet my family and friends after the race?

The easiest way to find your family and friends after the race is to have a plan beforehand.  The grounds at the Post Race Party is the best location to meet up with a friend or family member after the race. You will find a map of the grounds in the Official Race Guide.

Course and Rules of the Road

What is the time limit for the marathon?

City permits limit the race time to a 4 hour time limit. The course will be closed at a 18:00 minute/mile pace. No race services including medical, aid stations or traffic control are available beyond this pace.

The finish line remains open until 11:00 a.m. (assuming an 7:00 a.m. start). Participants must cross the finish line by 11:00 a.m. in order to be considered “official finishers”. After 11:00 a.m., the course and finish line are closed. Late finishers may cross the finish line, but are not guaranteed an official time or a finishers medal.

Finishing the race by 11:00 a.m. means maintaining an average pace of 18:00 minute/mile. The race course is opened to traffic on a rolling schedule as participants make their way to the finish. In order to ensure safety, a Sweep Vehicle and Van follow the race route to pick-up participants who are unable to maintain this pace on a consistent basis. Participants are required to board the Sweep Van when so instructed by Race Officials. Course Marshals are instructed to retrieve bibs of all participants who refuse to board the van when instructed to do so.

Why is there a time limit?

In order to comply with city permits, streets crossing the route must be reopened to vehicular traffic on a set schedule.

What happens if my pace is slower than the allotted time?

If you are caught by the Sweep Vehicle traveling at the 18:00 minute/mile pace, you MUST board the Sweep Van accompanying this vehicle for transport to the finish area. For your safety, the Baton Rouge Police Department does not allow runners to continue in the streets once the course has been re-opened to traffic. Keep in mind that race services, including water stations and medical aid, will be discontinued once the Sweep Vehicle comes through. The finish line closes at 11:00 a.m. Finisher medals are only guaranteed to those finishing within the allotted time limit.

What is not allowed on the course?

Many things are not allowed on the course. If you have a question about what is or is not allowed, email us at info@runmambo.com. For the safety of our runners the following is not allowed: going backward, runners not wearing a race number, animals, bicycles, baby joggers, strollers, roller skates, roller blades, hand-crank chairs, wheeled vehicles and push-rim wheelchairs.

Receiving outside assistance of any kind is not allowed. Outside assistance consists of, but is not limited to: receiving fluids, gels, food or any personal items from someone not serving in an official race capacity; receiving pacing assistance from any person that is not a registered participant of the race.

Abusive behavior or language directed toward any other participant, volunteer, police officer, or staff member is also not allowed.

Any of these rules infractions can result in a time penalty or race disqualification. The discretion and final ruling resides with the Race Director.

Is there energy gel available on the course?

No, energy gel will not be available on the course. 

What sports beverage will be on the course?

Water and Powerade will be available on the course. 

Spectators

How can I find out if a runner has finished?

Results for all events will be published on our website and social media during and immediately following the race.

How can I find out if someone has dropped out of the race or is in the Medical Area?

Check at the Family Medical Information Tent which will be located near the Finish Line, this is a secure runners-only area, but can be accessed from outside the finish chute. 

What are the best places to watch the race?

TBD

What time will the first runners be coming through my area?

This information will be available in the Race Guide which will have details along the course. You will also be able to download a Race Guide.

Will my road be closed during the race?

Road closure information will be disclosed when final course approval has been given. 

Keep in Touch

As we get closer to the race, Mardi Gras Mambo will be releasing updated information.  To stay up-to-date, check the site often or LIKE us on Facebook.com/ or Follow@

Questions

For addition information or special requests, contact us at: info@runmambo.com